Privacy Policy

Effective date: March 16, 2026

1. Introduction

Welcome to yWaldo Inc. ("yWaldo," "we," "us," or "our").

This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you use the yWaldo website, mobile application, and related services (collectively, the "Service").

yWaldo allows merchants to create promotional deals for their products and locations, such as buy-one-get-one-free offers and similar promotions. Guests can discover and use those deals. Some deals may require a guest to share the deal through a social media sharing flow before unlocking it, while others may be used immediately. Merchants may subscribe to paid plans for one or more locations, and guests may subscribe to paid plans to access additional deals.

By using the Service, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service.

If you use the Service on behalf of a business, you represent that you have authority to bind that business to this Privacy Policy.

2. Scope

This Privacy Policy applies to personal information we collect:

through our website and mobile application;
when you create an account or use the Service;
when merchants create, manage, and publish businesses, locations, deals, images, logos, and descriptions;
when guests browse, unlock, share, save, or redeem deals;
when you subscribe to paid features;
when you contact us or opt in to marketing messages.

This Privacy Policy does not apply to third-party websites, platforms, or services that are not controlled by us, including third-party social media platforms you may choose to use to share a deal.

3. Information We Collect

We collect the following categories of personal information, depending on how you interact with the Service.

A. Information you provide directly

Account and login information

name
email address
password or login credentials
account type, such as guest or merchant

Merchant content and business information

business name
business location information
business logos
deal photos
deal descriptions and related content you upload or submit

Subscription and account information

subscription tier
account preferences
deal usage history associated with your account

Communications

messages you send to us
customer support requests
marketing and notification preferences

B. Information collected automatically

Usage and device information

IP address
device identifiers
device type
operating system
app version
browser type
pages, screens, and features viewed or used
dates, times, and duration of activity
crash data, diagnostics, and error logs

Location information

precise GPS-based location information collected from your device while the app is open and in use, with your permission, to show deals relevant to your location

C. Information from third parties

Payment and billing providers

limited subscription, payment, and billing-related information from Stripe, such as payment status, card brand, last four digits, billing ZIP code, and transaction identifiers
we do not store full payment card numbers

Analytics, infrastructure, and diagnostics providers

information provided through Firebase, Sentry, Railway, Resend, and SMTP2GO as needed to provide analytics, authentication, app functionality, email delivery, diagnostics, and hosting-related services

D. Social sharing

If you choose to use a deal-sharing feature, we may launch or facilitate a share flow to a third-party social media platform. At this time, we do not verify whether you completed a share through that platform. If we add verification features in the future, we may update this Privacy Policy accordingly.

4. How We Use Information

We use personal information for the following purposes:

to provide, operate, maintain, and improve the Service;
to create and manage user accounts and authentication;
to allow merchants to create, manage, and publish businesses, locations, logos, deal images, and descriptions;
to allow guests to browse, unlock, save, share, and redeem deals;
to personalize deal discovery based on your precise location while using the app;
to process subscriptions, billing, and payments;
to send transactional messages, account notifications, and service-related communications;
to send marketing emails and, if enabled in the future, push notifications and in-app messages, where permitted by law and consistent with your preferences;
to analyze usage, troubleshoot issues, and monitor performance;
to detect, investigate, and prevent fraud, abuse, security incidents, and violations of our terms;
to enforce our agreements and comply with legal obligations;
to protect the rights, safety, and property of yWaldo, our users, merchants, and others.

5. Legal Bases for Processing

Because yWaldo is intended for U.S. users only, this Privacy Policy is primarily drafted for U.S. privacy compliance. If we later offer the Service in jurisdictions with additional privacy-law requirements, we may supplement this Privacy Policy or provide additional notices.

6. How We Share Information

We may share personal information as follows:

Service providers

We share information with vendors and service providers that help us operate the Service, including:

Firebase for authentication and analytics
Sentry for error monitoring, crash reporting, and performance diagnostics
Stripe for subscription billing and payment processing
Railway for hosting and infrastructure
Resend and SMTP2GO for email delivery and related communications

These service providers are authorized to use personal information only as needed to provide services to us or on our behalf.

Social media platforms

If you choose to share a deal using a third-party social media platform, information associated with that share action may be processed by that platform under its own terms and privacy policy.

Corporate transactions

We may disclose or transfer information in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction.

Legal and safety reasons

We may disclose information if we believe doing so is reasonably necessary to:

comply with law, regulation, legal process, or governmental request;
enforce our agreements and policies;
protect the rights, property, or safety of yWaldo, our users, or others;
detect, prevent, or address fraud, abuse, or security issues.

With your direction or consent

We may share information for other purposes disclosed to you at the time of collection or with your consent.

7. Visibility of Content

Merchant-submitted business information, logos, deal photos, deal descriptions, and location information are visible only to signed-in users of the Service.

Merchants do not receive personal information about guests through the Service.

8. Cookies, SDKs, Analytics, and Similar Technologies

We use cookies, mobile SDKs, local storage, and similar technologies to operate the Service, remember preferences, support authentication, understand usage, and improve performance.

We currently use:

Firebase for authentication and analytics
Sentry for crash reporting, diagnostics, and performance monitoring

We do not currently use third-party behavioral advertising, remarketing, or advertising-network tracking.

You can control certain browser cookies through your browser settings and some device-level tracking permissions through your device settings. Some features may not function properly without certain technologies.

9. Marketing Communications

We may send:

transactional and service communications, such as account, billing, security, and subscription notices; and
marketing communications, such as promotional emails, where permitted by law.

You can opt out of marketing emails by using the unsubscribe link in the email or by contacting us at info@ywaldo.com. Even if you opt out of marketing messages, we may still send you service-related and transactional communications.

If we add push notifications or in-app messaging in the future, we may update this Privacy Policy to describe those features and your related choices.

10. Location Information

We collect precise GPS location information only while the app is open and in use, and only with your permission, in order to show you deals relevant to your location.

You can disable location access in your device settings, but some location-based features of the Service may not function properly.

We may add optional background location-based features in the future, such as deal suggestions while the app is not actively open. If we do, we will update this Privacy Policy and seek any permissions required by law or platform rules before enabling those features.

11. Payments

Paid subscriptions are processed by Stripe. We do not store full payment card numbers. Stripe processes payment information in accordance with its own privacy policy.

12. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Service, maintain business and financial records, resolve disputes, enforce agreements, and comply with legal obligations.

In general, we retain:

active account information for as long as your account remains open;
closed account information for 30 to 90 days after account closure, unless a longer retention period is required for legal, security, fraud-prevention, or operational reasons;
analytics data for up to 12 to 24 months, depending on operational needs;
support tickets and related communications for up to 24 months;
billing and transaction records for up to 7 years, or longer if required by law.

We may delete or de-identify information when it is no longer reasonably necessary for these purposes.

13. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

14. Children and Age Restrictions

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Guests must be at least 13 years old to use the Service.

Merchant accounts are intended only for individuals who are at least 18 years old and authorized to act on behalf of a business.

If you believe a child under 13 has provided personal information to us, please contact us at info@ywaldo.com, and we will take appropriate steps to investigate and remove the information as required by law.

15. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, which may include the right to:

know what personal information we collect, use, disclose, sell, or share;
access or obtain a copy of your personal information;
correct inaccurate personal information;
delete personal information, subject to exceptions;
opt out of certain marketing communications;
not be discriminated against for exercising applicable privacy rights.

To submit a privacy request, contact us at:

Email: info@ywaldo.com

We may need to verify your identity before processing your request.

16. California Privacy Notice

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, may provide you with the right to know, delete, correct, and opt out of certain sales or sharing of personal information, along with the right to non-discrimination for exercising those rights.

Categories of personal information we collect

In the past 12 months, we may have collected the following categories of personal information:

identifiers, such as name, email address, IP address, device identifiers, and account identifiers;
customer records information, such as subscription and billing-related information;
commercial information, such as subscription history and deal usage history;
internet or other electronic network activity information, such as app usage and browsing activity;
geolocation data;
visual information, such as images and logos uploaded by merchants;
professional or business-related information, where provided in connection with merchant accounts;
inferences drawn from some of the information above, such as preferences or usage patterns.

Sources of personal information

We collect personal information from:

you directly;
your device and use of the Service;
payment processors and service providers;
analytics, authentication, hosting, and diagnostics providers.

Purposes for collecting and using personal information

We collect and use personal information for the business and commercial purposes described in Section 4 of this Privacy Policy.

Sale or sharing of personal information

We do not sell personal information for monetary consideration.

We do not knowingly sell or share personal information for cross-context behavioral advertising as those terms are used in California privacy law. If our practices change in the future, we will update this Privacy Policy and provide any required rights or notices.

Sensitive personal information

We may collect precise geolocation information to provide location-relevant deals. We do not use or disclose sensitive personal information for purposes other than providing the Service and other permitted business purposes described in this Privacy Policy.

How California residents can exercise rights

California residents may submit privacy requests by emailing info@ywaldo.com.

17. Do Not Track and Global Privacy Control

Some web browsers offer a "Do Not Track" setting. Because there is no universally accepted standard for how to interpret traditional Do Not Track signals, we do not make representations that differ from our actual technical practices.

Where legally required and technically applicable, we will process valid opt-out preference signals, such as Global Privacy Control, in accordance with applicable law.

18. Content Moderation

At this time, we do not actively review merchant-submitted logos, photos, or descriptions before they are made available in the Service.

We may introduce manual or automated review processes in the future to help enforce our policies, improve quality, or comply with legal requirements. If we materially change our moderation practices in a way that affects how personal information is processed, we may update this Privacy Policy.

19. U.S.-Only Service

The Service is intended for users in the United States. We do not currently market the Service for use in the European Union, United Kingdom, or other jurisdictions outside the United States.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated Privacy Policy and update the effective date above. Where required by law, we will provide additional notice.

21. Contact Us

If you have questions or requests regarding this Privacy Policy or our privacy practices, contact us at:

Email: info@ywaldo.com